Have a question or comment? Don't be shy: Reach out and say hi!
Support hours: Monday-Friday, 9am-6pm EST
Still need support?
Shoot our team an email or use the chat box & we’ll get
back to you ASAP.
Photobooks:
Start by choosing one of our curated templates or creating from a blank canvas. Next, select your size and cover options, then upload as many photos as you'd like. You can use our smart creation feature to have your book automatically arranged in minutes, or place each photo manually at your own pace. While in the editor, customize the layouts, text, colors, and pages to match your style. Before checking out, preview your book to make sure everything looks just right, then you are ready to place your order! Your custom photobook will be on its way soon!
Posters & Canvas:
Begin by selecting your size and frame options, then upload a photo from your travels or provide a detailed description of what you’d like included in the design. We accept about 98% of photos, and our team will always reach out if something needs adjustment. From there, be sure to include your personalization requests by including location text and colors. Once your order is placed, our artists create your artwork and send a proof for approval before it moves into printing and delivery. Your custom poster will arrive ready to display or gift!
Photobooks: 100% customizable! Create with complete freedom! Choose a ready-made template for an easy starting point or design from scratch, then personalize every detail, from photos and text to layouts, colors, and pages using our simple, intuitive editor.
Posters & Canvas: Choose your style, text, colors, and inspiration where available, or upload your own travel photo for us to transform into a beautifully crafted piece.
Yes! We ship worldwide to 45 countries and are working on adding more soon! Shipping costs and delivery estimates depend on the destination, and are calculated at checkout. Please check our Shipping Policy for details, or reach out, we are happy to help!
Photobooks: Formats available are portrait, landscape, and square. Our portrait sizes include: 8.5x11in, 6x8.5in. Our square sizes include: 8x8in, 10x10in. Our landscape sizes include: 11x8.5in.
Posters & Canvas: A range of standard sizes, from small accents to large prints.
Yes we do! Please check out this quick tutorial to help walk you through the process! Click Here
Yes, absolutely! You’ll be able to see a digital preview of your project before completing your purchase. We recommend reviewing all details carefully to ensure everything looks exactly how you want before placing your order.
To ensure the highest level of craftsmanship, quality, and production efficiency, our posters and canvases are made in the United States using carefully sourced materials, while our photobooks are sustainably produced in Canada. Because these products are created in different specialized facilities, they are shipped separately to maintain the best possible production standards for each item.
Please email us at info@travelcanvasco.com before placing your order, so that we can organize a solution, if this is a concern. We thank you for your understanding.
You can upload as many photos as you’d like, there’s no set limit! If you’re adding a large batch, the upload may take a bit longer depending on your internet speed. If it starts to slow down, try uploading your photos in smaller groups for a smoother experience, giving you flexibility to keep it minimal or fill every page with memories.
Yes! You can add text, captions, dates, and personal notes throughout your design. Customize fonts, sizes, and placement to match your style, whether you want a clean, minimal look or pages filled with stories behind each photo.
We print using professional-grade equipment calibrated for accurate color reproduction. While colors may vary slightly due to differences in screen settings and lighting, we aim to keep your photos looking as true to life as possible in the final print.
If something isn’t right, contact our support team with your name and order number, and we’ll take care of it right away: myorder@travelcanvasco.com. Your memories matter to us. Or head to our Help Center and follow the steps to get in touch with our support team.
Yes! Discount codes are applied at checkout. At checkout, enter your code in the discount field to have it apply. In some instances, only one discount code can be used per order, but certain codes will still work during sitewide sales. Also feel free to use code TRAVEL10 to get an additional 10% off your first order, or sign up for our newsletter and get 20% off!
Yes! Our posters, canvases, and photobooks are created with responsibly sourced materials, including FSC-certified paper, which supports forests managed with environmental and social responsibility in mind. We focus on durable paper stocks, lower-impact inks, efficient production methods, and recyclable packaging to help reduce waste and extend the life of every piece. Our approach is centered on creating meaningful, long-lasting products while continuously improving our environmental practices.
product & materials
Photobooks are available in a portrait, landscape, and square formats.
Posters & Canvas come in portrait and landscape orientations.
Photobooks: Our portrait sizes include: 8.5x11in, 6x8.5in. Our square sizes include: 8x8in, 10x10in. Our landscape sizes include: 11x8.5in.
Posters & Canvas: A range of standard sizes, from small accents to large statement prints.
Photobooks: our photobooks come in our standard 115lb gloss paper, with the option to upgrade to our premium 100lb silk option, or silver halide paper (for layflat books only)! You will be able to select your desired paper type in the editor before checkout!
Posters & Canvas: our posters come in fine art matte paper. A premium, non-reflective paper with a soft, textured finish that gives prints a refined, gallery-quality look. It offers rich, natural colors without glare.
Up to you! Here are brief descriptions to help guide your decision:
115lb Gloss Paper
A bright, shiny finish that makes colors look vibrant and high contrast. Great for bold photos, landscapes, and images with lots of color and detail.
100lb Silk Paper
A smooth, soft finish with a subtle sheen. It reduces glare while still keeping colors rich, making it a balanced, premium option.
Silver Halide Paper
A traditional photographic paper used in professional photo labs. It produces extremely sharp detail, deep colors, and a true photo-quality finish.
Photobooks: Come in our premium Gloss paper (115lb) with the option to upgrade at checkout to our premuium silk-coated paper (100lb) for a smooth, refined feel. We also offer Silver Halide for our layflat albums.
Posters & Canvas: Premium fine art matte paper designed to reduce glare and enhance detail.
All! Our photobooks come in hardcover for durability and a timeless look (side-sewn binding), softcover for a magazine style look (PUR perfect binding), and layflat for a seamless, panoramic storytelling experience.
Yes, 100%! Once in the editor, you are able to customize the spine text box and you’ll be able to change the text, color and size. Avoid sizing it too large so it doesn’t get cropped!
We choose materials with sustainability in mind. Our posters and photobooks are printed on responsibly sourced paper, including FSC-certified options, and produced using lower-impact inks and recyclable packaging whenever possible. The goal is to create high-quality pieces that last, while reducing unnecessary waste along the way!
Yes! Our photobooks are printed double-sided by default, giving you a seamless, professional look throughout. This allows you to maximize your page count while keeping the book balanced and beautifully finished.
Yes, every order goes through a careful production and quality check process before it’s shipped. If your product arrives damaged or there’s an issue with the print quality, please reach out to us at myorder@travelcanvasco.com and we’ll work with you to make it right!
Yes, we’re always expanding our collection with new destinations, styles, and creative concepts! You can also fill out our idea submission form to enter our monthly design competition, where we select one community idea to turn into a new photobook design. Winners receive a free photobook of their design and the opportunity to be featured across our channels. You can submit your idea here or learn more. We love hearing your ideas!!
Design & Customization
Simply choose one of our pre-designed templates or start from scratch, select your specs, and then click “START MY PROJECT”. From there, you can upload your photos and either use our instant layout feature or arrange everything manually. Once you’re happy with your design, review your preview and specs, and head to checkout!
Yes, you can upload photos from your phone, tablet, or computer. If you’re working across multiple devices, just make sure you’re logged into the same account so your project stays saved and synced.
For photobooks, you can upload images either before entering the editor or while you’re designing. Select your template and click “START MY PROJECT” to add photos before you begin, or upload them directly inside the editor as you build your pages. On desktop or tablet, open the “Images” section to upload files from your device. If you’re on mobile, navigate to the bottom left of the editor, tap “Photos,” then click “Add Photos” to upload images from your phone or saved projects.
For posters & canvases, you can upload your image or images before checking out, allowing you to personalize your design before completing your order.
There’s no set limit on how many images you can upload. You’re free to add as many as you’d like, whether you’re keeping it minimal or filling every page with memories. If you’re uploading a large batch, it may take a little longer depending on your internet speed, so uploading in smaller groups can help keep things running smoothly.
Yes, you can adjust your layout at any time while designing! Just head to the settings section while in the editor and change your specs accordingly. If you switch to a different layout, your photos will automatically reposition to fit the new format. You can also manually resize, move, or rearrange images until everything looks exactly how you want.
Yes, you can use different layouts throughout your book to match the feel of each page. Mix full-bleed photos with collage spreads, add text where you want it, and adjust each layout as you go. You have full flexibility to design every page in a way that fits your story!
Yes! For our hardcover and softcover books, you can add up to 300 pages. For our layflat books, you can add up to 80 pages.
Yes, your project saves automatically as you design with an account, so you won’t lose your progress. Just make sure you have a stable internet connection and sign into your account. You can leave and come back anytime to pick up right where you left off. Your project will be saved for 45 days by default and 400 days for any project that ordered!
Yes, absolutely! You can change your template at any point while working in the editor.
On desktop, open the left-hand side panel in the editor and select the Templates option to browse and switch between designs.
On mobile, tap the arrow in the bottom right corner of the editor to reveal the menu, then choose Templates to select a new design.
Once you’re in the editor, all available templates for that product are accessible, no matter which collection you started from, so you’re free to explore and switch styles at any time.
If you run into any issues while designing, try refreshing the page or checking your internet connection first. If the problem continues, reach out to our support team at info@travelcanvasco.com and let us know what’s happening. We’re happy to help troubleshoot and make sure you can finish your project smoothly.
Yes! The editor is fully accessible on mobile, tablet, and desktop. You can upload photos, adjust layouts, add text, and customize your design right from your phone. For larger projects, some travelers prefer desktop for more screen space, but you can create and edit your book from any device.
Photos & Print Results
We do not automatically edit or enhance your photos before printing. Your images will be printed as they appear in your final design. The only adjustments made are technical, such as preparing the file for print and converting color formats to ensure it reproduces properly on paper.
Keep in mind that colors may look slightly different in print compared to your screen. This is normal and can happen due to differences in screen brightness, device settings, and the natural variation between digital displays and printed materials. We recommend reviewing your images carefully before ordering to ensure they look exactly how you want!
We aim for accurate, true-to-life color reproduction, but slight variations can occur between what you see on your screen and the final print. Screens display colors using light, while printed materials use ink on paper, which can naturally result in subtle differences. Brightness settings, screen calibration, and device type can also affect how colors appear. For best results, we recommend reviewing your photos at normal brightness before placing your order!
High-resolution images are recommended for best results. We recommend the images to be in 300 dpi! You will get a warning notification within the editor if your photo's resolution is too low.
Yes! You’ll see a full preview of your poster/canvas before it is sent, or flip through your photobook preview before checkout to ensure it it exactly to your liking!
Pricing & Payments
Photobooks: included in the base price is 20 pages on our premium gloss paper!
Posters & Canvas: includes your custom design printed on your selected size. Framing options can be added for extra.
Any additional upgrades or custom options will be clearly shown before you complete your order.
Yes, our extra page costs are based on the size of your book and binding type:
10x10in & 8x8in: softcover & hardcover - $1.75 per additional page ✈︎ layflat (spreads two pages) - $19.25
8.5x11in & 11x8.5in: softcover & hardcover - $1.50 per additional page ✈︎ layflat (spreads two pages) - $17.60
6x8.5in: softcover & hardcover - $1.25 per additional page ✈︎ layflat (spreads two pages) - $16.00
ALL extra pages apply to discounts applied at checkout!
Major credit and debit cards are accepted. You can also sign in with Shop for easy payment!
This may be due to bank restrictions or incorrect details. Sometimes international transactions or large purchases may also trigger a temporary block.
We recommend double-checking your billing information and trying again. If the issue continues, contact your bank or card provider for more details. You’re also welcome to try an alternative payment method at checkout.
If the problem continues reach out to our support team at info@travelcanvasco.com or through the chat button, and we will be more than happy to help!
We allow for one discount code to be used per order, however, in some cases they may be able to be stacked depending on the promo event.
Yes, certain promo codes work for sitewide sales.
Yes, prices are automatically displayed in your local currency based on your location. We currently support USD (United States & International), CAD (Canada), AUD (Australia), GBP (United Kingdom), EUR (Euro Countries), and MXN (Mexico). At checkout, you'll be charged in the currency that matches your shipping address. We're expanding to support even more local currencies soon!
Yes! We currently offer prices in USD, CAD, AUD, GBP, EUR, and MXN. Use the currency selector on our website to view prices in your preferred currency. We're also working on supporting all currencies based on your location—coming very soon!
Yes, VAT is included in orders where eligible.
Yes, for select projects. Please reach out to us for assistance!
Shipping & Delivery
We ship worldwide to 45 countries and are working on adding more soon! Please refer to our whole list of countries HERE, or reach out as we are more than happy to help answer any questions.
Orders typically arrive within 5–14 business days after being shipped out, depending on the location.
Shipping costs are calculated automatically at checkout. We offer free shipping within Canada & the USA on all orders over $85. We also have special offers at select times where free shipping may be available. Learn more here about our shipping policy.
Tracking information is emailed once your order ships. If you can't find it, we recommend checking your spam folder or contact us at our email: info@travelcanvasco.com
Tracking may take 24–48 hours to update after dispatch, but please reach out to us with any questions, as we are more than happy to help!
Only if the order hasn’t entered production. We do try and get orders out as soon as possible, so please be sure to double check before placing your order.
Contact us and we’ll assist with next steps.
If the value of your order is over €150 and your order is being shipped to the European Union, then you may be charged custom fees. Other customs fees are covered, so you won’t be charged additional duties upon delivery. Depending on your location, applicable taxes may be calculated at checkout. If you have specific questions about shipping to your country, feel free to reach out and we’re happy to help!
We require a physical shipping address.
Yes, of course! Pricing is never included in or on the package, making it a great option for gifting. You can also add our blue gift packaging for $4 (per photobook) to make it extra special!
Each order can only be shipped to one address. If you are interested in shipping to multiple addresses, that would require placing separate orders.
Orders are carefully protected in protective and sustainable packaging to ensure safe delivery!
Yes, we continue processing orders during most holidays. However, production and carrier timelines may be slightly extended due to holiday closures or higher shipping volumes. If you're ordering around a major holiday, we recommend placing your order early to allow for extra delivery time. If you have a specific date in mind, feel free to reach out and we’ll help guide you!
Orders & Changes
Changes are only possible before production begins. Because most of our products are made to order, production can begin quickly after purchase. If you need to make a change, please reach out to us immediately and we’ll do our best to update your order if production hasn't started.
Once your order is placed, your project files are sent to our facility shortly after, which makes cancellations very difficult after checkout. We understand that mistakes can happen, so if you run into any issues after ordering, please contact our support team here as soon as possible and we’ll do our best to assist you.
Contact us immediately. We will help if production hasn’t started.
Check your spam folder or contact support, and we'll be more than happy to help!
Yes! Through your account. If you ordered a project, it will be saved for 400 days!
Additional copies must be added before checkout to be on the same order. If you would like to add another copy, no problem, it will be shipped and sent separately. Please reach out to us at myorder@travelcanvasco.com, and we will do our best to get them combined for you!
Returns & Reprints
Due to our products being highly personalized, returns are limited. Please check out our return policy.
If your order arrives damaged or there’s a printing issue, please reach out to our support team as soon as possible and include a few clear photos of the problem. Once reviewed, we’ll work quickly to resolve it and arrange a replacement if needed! You can also head to our help center and follow the steps there.
Contact us with photos of the issue, our team will review it, and then we will reach back out with next steps.
Account & Privacy
No, but an account allows you to save projects and reorder easily.
Click “Forgot Password?” on the login page and enter the email address linked to your account. You’ll receive a reset link to create a new password. If you don’t see the email, be sure to check your spam or promotions folder.
Yes, in your account settings!
Only you or people you give access to your account!
Never without your explicit permission.
Update preferences or unsubscribe at any time.
Please contact support for assistance.
discover travel photobooks
discover over 100 customizable templates, and create a book filled with your favorite memories